Care Tiers & Transparent Pricing

Membership

Comprehensive medical support, continuous provider access, and sustained health results.

Pivotal Membership Plans

Introducing the Pivotal Prescription Membership

Our membership isn’t simply access to medication. It’s what makes lasting results possible.

Every month your care team monitors your progress, adjusts your plan, manages side effects, reviews nutrition, preserves muscle mass, and helps prevent weight regain.

Our goal isn’t helping you lose weight as quickly as possible. It’s helping you keep it off.

Membership Plans

Choose the Care Option That’s Right for You

Concierge Experience

Platinum Membership

$199every 4 weeks

Best for: Patients who prefer a concierge experience without the hassle of insurance, copays, deductibles, referrals, or claim approvals.

Enjoy predictable pricing and comprehensive physician-supervised care with personalized support from our team every step of the way.

What’s Included:

  • Physician & APP visits included
  • Registered Dietitian consultation & habit coaching
  • Exclusive member pricing on GLP-1 medications & peptides
  • Discounted specialty lab panels & metabolic testing
  • Direct messaging access with care team between visits
  • Discounts on BHRT pellet therapy & supplements
  • InBody body composition scans in-office
In-Network Option

Insurance Membership

$99every 4 weeks

Best for: Patients with strong insurance benefits or those who have already met their deductible but do not have insurance coverage for GLP-1 medications.

Receive the same comprehensive care and member benefits while using your insurance for provider appointments, helping reduce your overall healthcare costs.

Available to patients in North and South Carolina only.

What’s Included:

  • In-network insurance billing for eligible medical visits
  • Registered Dietitian support & nutrition counseling
  • Member pricing on compounded GLP-1s and peptides
  • Specialty lab pricing and supplement discounts
  • Concierge direct portal communication
Standard Care

Prescription Care Plan

No Membership Feebilled through insurance

Best for: Patients whose insurance covers their GLP-1 medication or those seeking nutrition and lifestyle management without a concierge membership.

Appointments are billed through insurance, and you’ll receive personalized medical care based on your benefits.

Please note: This option does not include membership-exclusive benefits, such as member pricing on peptides and supplements, discounts on select services, or the discounted GLP-1 laboratory panel.

What’s Included:

  • Medical provider visits billed directly to insurance
  • Standard GLP-1 prescription management
  • Regular clinical follow-ups
  • Standard dietary guidance
Accepted Insurance

Insurances We Are In Network With

All providers are credentialed and fully participating with the following plans.

Medicare – North Carolina

Status: All providers are credentialed and fully participating with Straight Medicare.

Medicaid – North Carolina

Status: All providers are credentialed and fully participating with Straight Medicaid.

Blue Cross Blue Shield (BCBS)

Status: All providers are credentialed and contracted.

Aetna

Status: All providers credentialed and fully contracted with Aetna.

Humana

Status: All providers are credentialed and fully participating with Humana.

Cigna

Status: All providers are credentialed and fully participating with Cigna.

UnitedHealthcare (UHC)

Status: All providers are credentialed and fully participating.

What Does Membership Include?

Comprehensive clinical tools & personalized support designed for long-term weight maintenance

Your Membership Includes

  • ✓
    Physician-supervised medical care
  • ✓
    Personalized treatment plan and medication management
  • ✓
    Visits with our Registered Dietitian
  • ✓
    Discounted GLP-1s
  • ✓
    Unlimited messaging with your care team
  • ✓
    Ongoing dose adjustments and side effect management
  • ✓
    InBody body composition scans (in-office)
  • ✓
    Long-term maintenance planning
  • ✓
    Member pricing on peptides and supplements
  • ✓
    GLP-1 laboratory panel
  • ✓
    Exclusive discounts on select wellness services

Included with All Care Options

Whether you’re a Platinum Member, Insurance Member, or Prescription Care patient, you’ll always receive:

  • Evidence-based medical weight management
  • Individualized treatment recommendations
  • Lifestyle and nutrition counseling
  • Personalized follow-up care

Not Sure Which Care Option Is Right for You?

Schedule a free Discovery Call with one of our Patient Care Coordinators. We’ll take the time to learn about your health goals, answer your questions, and recommend the care option that best fits your lifestyle and long-term wellness goals. Together, we’ll create a personalized plan designed to help you achieve lasting results with confidence.

These Memberships Were Built For Patients Like You

Those who made progress, but know that lasting change takes continued care. No pressure. No long-term commitment. Just an easy way to stay on track with the people who helped you succeed.

Easy way to stay on track with Pivotal care team
Pivotal Charlotte Care Team

Your progress deserves to last

Book a discovery call to learn which membership will be best-suited for your health journey!

We’re here to support your next chapter — with smarter care, flexible options, and a plan built to work for you. Let’s take the next step together.

Clear Answers

Frequently Asked Questions

Everything you need to know about our memberships and billing options

Have more questions? Call or text us at 704-702-6555

Ready To Find The Membership Option Right For You? Schedule Your Discovery Call Today.